Welcome to Zapnel. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or use our CRM services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically for any updates.
We collect various types of information to provide and improve our services. This includes information you provide directly to us, information collected automatically, and information from other sources.
When you register for an account, we may collect personal information such as your name, email address, phone number, and company details. Additionally, we may collect payment information when you subscribe to our plans.
We also collect information automatically when you use our services, including your IP address, browser type, device information, and usage data. This helps us understand how you interact with our platform and improve your experience.
We use the information we collect for various purposes, including to provide, maintain, and improve our services, to communicate with you, and to protect our users and ourselves.
Specifically, we use your information to process transactions, manage your account, provide customer support, and send you updates and promotional materials. We may also use your information to analyze usage patterns and improve our services.
In addition, we may use your information for security purposes, to detect and prevent fraud, and to comply with legal obligations. We strive to ensure that our use of your information is lawful, fair, and transparent.
We do not sell your personal information to third parties. However, we may share your information with third-party service providers who assist us in operating our services, conducting our business, or serving our users.
These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. We may also share your information with business partners, affiliates, or other third parties in connection with a merger, acquisition, or sale of assets.
Additionally, we may disclose your information to comply with legal requirements, enforce our policies, or protect our rights and the safety of others. This includes sharing information with law enforcement agencies if necessary.
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments.
While we strive to protect your personal information, no security system is completely infallible. Therefore, we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account information and for any activities that occur under your account.
If you believe that your account has been compromised, please contact us immediately. We will work with you to mitigate any potential damages and to restore the security of your account.
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You also have the right to object to or restrict the processing of your data under certain circumstances.
To exercise your rights, please contact us using the information provided in the "Contact Us" section of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority. We encourage you to contact us first to resolve any concerns you may have.
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content and advertisements. Cookies are small text files that are stored on your device when you visit our site.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your ability to use certain features.
We also use third-party analytics and advertising services that use cookies and other tracking technologies to collect information about your online activities across different websites and devices. This information helps us understand user behavior and improve our services.
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
When you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We recommend that you read the privacy policy of every website you visit to understand how your personal information is collected, used, and protected.
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately. We will work to resolve the issue promptly.
We encourage parents and guardians to monitor their children's online activities and to help enforce our Privacy Policy by instructing their children never to provide personal information on our website without their permission.